Enterprise AI · UX Strategy
Technical knowledge, made accessible
Technical safety knowledge locked in dense documentation. Designing the GenAI interface that made it accessible to every internal team — without the expertise barrier.
A GenAI system built to give internal teams instant access to dense technical knowledge — in plain English, without the expertise barrier. Engineering had built a full, functional product — the AI capability was real and working. UX came in as a proof of concept: the client wanted to see what a structured, user-centered approach could add. I led that UX direction — and made the case for what good looks like.
This work is under NDA. I'm happy to walk you through this case study during interviews.
